Question 1

Why choose My Great Cleaning?

Accepted Answer

We are a professional team and our goal is to provide a great cleaning service for our clients. Fast, friendly, and fully functional, our team have been cleaning as professionals for over 4 years throughout the Philadelphia area. The customer satisfaction is our #1 priority.

Question 2

How do I get started?

Accepted Answer

All you need to do is contact us through email or phone. We will be able to give you an estimate and set up our first cleaning.

Question 3

Do I have to sign a contract?

Accepted Answer

No. We do not require contract

Question 4

Can I choose how many hours of cleaning I want to pay for the first time or for just one-time cleaning?

Accepted Answer

Yes. Just keep in mind that our minimum charge if for 2 hours. Let's say that you want to pay for just 2 or 3 hours, for example, we will be able to come and clean what we can during that time.  We always work with at least 2 cleaners.

Question 5

How soon must I cancel my appoinment?

Accepted Answer

You must cancel your appointment within 24 hours of your scheduled appointment date and time.

Question 6

Do I need to provide any of the cleaning products/materials or equiptment?

Accepted Answer

For the first time we bring everything. For the following cleanings we ask our customers to have their own stuff. We will bring just our vacuums and mops every time. We will give you a list of cleaning supplies that normally we work with.

Question 7

How often My Great Cleaning provide service?

Accepted Answer

We offer cleaning once a week and every 2 weeks.

FAQ

Frequently asked questions